Carrying procedures out methodically can help improve efficiency and time management in the dental setting. In addition, having a structure improves patient safety.
Records to include as a minimum, when carrying out extractions:
*The world health organisation (WHO) checklist is the final check to confirm all the patient details are correct, for example:
In 2007 the WHO launched the second patient safety challenge ‘safe surgery saves lives’. The aim of that project was to improve the safety of patients undergoing surgical procedures. The WHO gathered a panel of international experts to discuss what leads to unsafe surgery and how to prevent it. The panel included: anaesthetists, operating theatre nurses, surgeons, safety experts and other professionals and they came up with the surgical checklist. The WHO surgical checklist was then developed in 2009 with the aim of reducing the safety of local safety procedures.
As humans we are prone to error, this is related to a discipline called human factors.
Human factors are about “Enhancing performance through an understanding of the effects of teamwork, tasks, equipment workspace, culture and organisation on human behaviour and abilities, and the application of that knowledge in clinical settings” A Concordat from the National Quality Board.
It was found that 2700 patients suffer iatrogenic harm annually due to wrong site surgery [2]. It is also reported that the majority of errors are related to human factors rather than technical ability or inadequate knowledge [3].
The effect of the checklist was studied between 2007 and 2008 across 8 pilot hospitals in different cities including: London, Toronto, Seattle, New Delhi, Amman, Ifakara, Manila and Auckland. The research aimed to study the effect of the safety checklist under different healthcare settings, economic circumstances and diverse patient populations. The study found that the use of the WHO checklist reduced the rate of deaths and surgical complications by more than one third across all eight pilot hospitals [1]. Major complications dropped from 11% to 7%, and mortality reduced from 1.5% to 0.8% [1].
Note: The study does however state that these effects can be attributed to the Hawthorne effect (the alteration of behaviour by the subjects of a study due to their awareness of being observed).
However, the literature provides plenty of evidence to prove the efficacy of the surgical checklist in enhancing surgical safety and reducing complications and mortality [4,5]. But, there are barriers to its implementation [4] for example:
Overall, the purpose of the WHO form is to reduce errors and adverse events, therefore, optimising patient safety. It also helps to mitigate complications of extraction by considering the relevant aspects of the medical history. The checklist also helps prevent wrong site extraction (WSE) by reconfirming the tooth or teeth, to be extracted. WSE is classed as a never event by the NHS.
Never events, cause harm to the patient, are clearly defined and entirely preventable.
Notes should be comprehensive, concise and contemporaneous. Examples of what should be included are:
The below list, provides the common areas to be discussed with the patient:
A leaflet can (and should ideally) be given to the patient which includes all the information discussed, alongside some spare bite packs to take home.
Having accurate records keeps both the clinician and patient safe. It is important to have a logical structure of note taken so elements that could be vital aren't missed. Please see the references and third party reading to expand your reading.
1. Haynes AB, Weiser TG, Berry WR, Lipsitz SR, Breizat AH, Dellinger EP, Herbosa T, Joseph S, Kibatala PL, Lapitan MC, Merry AF. A surgical safety checklist to reduce morbidity and mortality in a global population. New England Journal of Medicine. 2009 Jan 29;360(5):491-9.
2. Collins SJ, Newhouse R, Porter J, Talsma A. Effectiveness of the surgical safety checklist in correcting errors: a literature review applying Reason's Swiss cheese model. AORN journal. 2014 Jul 1;100(1):65-79.
3. Horton MA. Human Factors in Dentistry. Primary dental journal. 2019 Jun;8(2):30-3.
4. Wright S, Ucer TC, Crofts G. The adaption and implementation of the WHO Surgical Safety Checklist for dental procedures. British Dental Journal. 2018 Oct;225(8):727-9.
5. Bailey E, Tickle M, Campbell S, O’Malley L. Systematic review of patient safety interventions in dentistry. BMC Oral Health. 2015 Dec 1;15(1):152.
Clinical Human Factors Group (CHFG): Available
WHO Surgical safety checklist: Available
NHS England - Serious Incident framework: Available
SDCEP - Management of Acute Dental Problems Guidance for healthcare professionals: Available
LocSSIPs Toolkit Dental Extraction: Available
NICE: Guidelines on extraction of wisdom teeth: Available
Royal college of surgeons: Clinical Guidelines: Available
Text/ Books:
Hupp JR, Ellis E, Tucker MR. Contemporary oral and maxillofacial surgery 7th ed. Missouri: Mosby Elsevier. 2008.
Wilkinson I, Raine T, Hall C, Wiles K, Goodhart A, O'Neill H. Oxford handbook of clinical medicine. Oxford University Press; 2017.
Renton T, Woolcombe S, Taylor T, Hill CM. Oral surgery I. British dental journal. 2013 Sep;215(5):213-23.
Hill CM, Renton T. Oral surgery II. British Dental Journal. 2017 Oct;223(8):573-84.